Late Fees
Late fees charge interest on an invoice that is past its due date, plus statutory compensation where the jurisdiction has it. Nothing is charged automatically and nothing reaches a client until a person raises the fee.
Setting the policy needs finance:manage_settings. You can preview fees with
invoice-viewing, payment-recording, receivables-management or integration-management
permission. Seeing amounts also needs price access. Assessing, waiving and raising
the fee invoice need finance:manage_receivables.
A payment plan protects the invoice while it is active. Completing a plan for only part of the balance, including through a credit or write-off, ends that active-plan protection; review the remaining debt and any separate agreement with the client.
Credit notes adjust their original invoice and do not have a balance to chase, pay or write off. They cannot receive reminder sequences, payment plans or late fees. Review the original invoice or any separate credit on the client account. See Credit notes.
The policy
Section titled “The policy”The policy belongs to a billing entity, so an organisation with entities in more than one country can hold a different one for each.
| Setting | What it does |
|---|---|
| Enabled | Off by default. Nothing is assessed while it is off |
| Annual rate | Your contractual rate, in basis points (1,250 is 12.5% a year) |
| Grace days | Days after the due date before interest starts |
| Interval days | The length of a charging interval, 30 by default |
| Minimum fee | An interval that works out below this is not charged |
| Day count basis | Actual/365, actual/360 or 30/360 |
| Prefer statutory | Use the jurisdiction’s statutory basis ahead of your own rate. On by default |
| Compensation | Include statutory compensation where the jurisdiction has it. On by default |
| Contract reference | The clause you are relying on, recorded with each assessment |
| Tax rate | The rate the fee line carries, if the fee is taxable where you are |
How an interval is worked out
Section titled “How an interval is worked out”Interest runs from the due date plus any grace days. Runnit charges whole intervals only, so with the default 30 day interval nothing is chargeable until 30 days have passed, and then it charges one interval at a time.
Interest is the overdue amount multiplied by the rate, for the days in the interval, over the day count basis, rounded once.
Each interval is charged once and once only, however many times the nightly pass runs, and the day on the boundary between two intervals is never counted twice. Statutory compensation, where it applies, is charged once for the debt rather than once per interval.
Preview before you charge anything
Section titled “Preview before you charge anything”Open an invoice, then expand Payment options and collections. The Late fees card shows the next chargeable interval, rate and its basis, interest and compensation, or explains why nothing can be assessed:
| Reason | Meaning |
|---|---|
| Late fees are off | The billing entity’s policy is disabled |
| The invoice is not open | It is a draft, paid, voided or written off |
| It is disputed | Disputed invoices are never assessed |
| It has no due date | There is nothing to run interest from |
| It is a fee invoice | A late fee invoice cannot itself accrue a late fee |
| A payment plan is active | See Payment Plans |
| The interval is not complete | Some days have passed, but not a whole interval |
| No rate | No rate could be worked out. See below |
| Below the minimum | The calculated fee is below your policy minimum or rounds below the smallest currency unit. No late fee is assessed |
| No new overdue days | The due date or grace period has not ended, or the overdue days have already been assessed |
| No outstanding balance | There is no principal to charge interest on |
| No days in the interval | There are no days to charge interest for |
Always read the rate on the preview before you raise a fee. It tells you which basis was actually used, which is the one thing worth checking.
The rate, by jurisdiction
Section titled “The rate, by jurisdiction”The rate can come from your own contract or from the jurisdiction’s statutory basis, and which one wins depends on prefer statutory, which is on by default.
- Australia has no statutory interest rate. Set a contractual annual rate in the policy. Until you do, the preview answers “no rate” and nothing is chargeable.
- The United Kingdom uses the Bank of England base rate plus 8 percentage points, with fixed compensation of GBP 40, GBP 70 or GBP 100 depending on the size of the debt.
- The European Union uses the ECB reference rate plus 8 percentage points, with a minimum of EUR 40.
Raising the fee
Section titled “Raising the fee”An assessment is a record, not a charge. The nightly pass records assessments; it never issues anything and never contacts a client.
Raising the fee creates a separate invoice. It goes through the ordinary drafting and issuing path, so it takes its own number, obeys your approval policy, respects a closed period and renders its own document. The original invoice is untouched: its number, its total and its frozen document stay exactly as issued, which is the whole point of raising the fee separately.
Raising the same assessment twice returns the invoice the first one made.
The fee line carries the billing entity’s out of scope tax rate unless you set a rate in the policy. Interest is not payment for a supply, so no GST or VAT applies, but the line still names a tax identity so that a tax-registered entity can issue it: “considered, and none applies” is a different statement from silence.
Waiving an assessment asks for a reason and stops it there. Once a fee has been invoiced it can no longer be waived; credit the fee invoice instead. See Invoices.
Nothing is debited without notice
Section titled “Nothing is debited without notice”Raising a fee invoice does not collect it. If you later collect from a stored bank account, that debit needs its own advance notice, naming the exact amount, currency and date, delivered before the money moves. Change the amount or the date and it becomes a different debit and needs a new notice. See Online Payments.
Next step
Section titled “Next step”Chase what is owed from the ageing in Getting Paid, or offer terms instead with Payment Plans.
Help from Ru
Section titled “Help from Ru”Ru can explain an assessment and carry out a permitted, authorised fee action, such as raising its separate invoice or waiving it. Statutory applicability confirmations still require your own review. See Finance with Ru.